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AHMEDABAD METRO RAIL (GMRC LTD.)

AHMEDABAD METRO RAIL PROJECT

Project of Gujarat Metro Rail Corporation (GMRC) Limited
(SPV of Government of India and Government of Gujarat)

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FARE RULES

Fare Rules

  • Following are the Fare Media allowed for Travelling within GMRC Network:
    1. QR – Tickets (Including Paper & Mobile App Tickets)
    2. Contactless Smart Token (CST)
    3. Contactless Smart Card (CSC)- GMRC
    4. NCMC (National Common Mobility Card)
    5. Temporary Paper Ticket (It will be used in case of Failure of AFC System)
    6. Special Paper Tickets (For Special Events/Occasions)
  • Following are Fare Products available for Travelling within GMRC Network
    1. Single Journey Ticket
    2. Return Journey Ticket
    3. Group Ticket (For Group of Passengers more than 09)
  • Two Children only under 3-feet height are allowed to travel free if accompanied by one adult.
  • Passengers can purchase Tickets from Ticket Windows at all operational stations by payment through Cash/UPI/POS (Debit/Credit Card). In addition, QR-Tickets can be purchased online from official “GMRC Mobile App” by payment through UPI/Debit & Credit Cards.
  • Purchased Tickets will be valid only for the use on business day of Purchase. Business Day will be considered as per implemented Timetable for Revenue Services.
  • Refund of Ticket: Only unused QR-Paper Ticket/Token (not used for the entry) can be refunded within 30 minutes from time of issue from the issuing station.
  • Maximum permissible Time: 20 minutes in case of Exit from Same Station and 240 Minutes in case of Exit from other Station.
  • Luggage Limit: Passenger is allowed to carry luggage of Weight 25 Kg and Dimension of 80 cm x 50 cm x 30 cm (Length x Breadth x Height). Luggage of Size and/or weight more than this limit will not be allowed.
  • Penalty:
    1. Penalty of Rs. 200/- will be levied if person is caught trying to carrying away token outside premise of GMRC.
    2. If passenger is found without valid Ticket in paid area, Passenger is liable to pay Penalty of Rs. 50/- plus Maximum fare of the system.
    3. Penalty of Rs. 50/- plus difference of fare overstepped will be levied if person is caught trying to exit the gate (by tailgating, jumping over the gate or any other unfair means) without paying the fare for overstepped distance.
    4. Penalty of Rs. 10/- per hour per person subject to maximum of Rs. 50/- per person for staying in paid area for time more than Maximum permissible time.
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