FARE RULES

Fare Rules

Following are the Fare Media allowed for Travelling within GMRC Network
1. Contactless Smart Token (CST)
2. Contactless Smart Card (CSC)- GMRC
3. NCMC (National Common Mobility Card)
4. Temporary Paper Ticket (It will be used in case of Failure of AFC System)
Following are Fare Products available for Travelling within GMRC Network
1. Single Journey Token (SJT)
2. Group Ticket (For Group of Passengers more than 10)
3. Tourist Ticket
Children only under 3 feet (90cms) height are allowed to travel free if accompanied by an adult.
Token purchased will be valid for use on business day of Purchase. Business Day will be considered as per implemented Timetable for Revenue Services.
Passengers can purchase Fare Media/Products by payment through cash/UPI/POS (Debit/Credit Card).
Refund of Token: Only unused CST (not used for entry) can be refunded within 30 minutes from time of issue from issuing station.
Maximum permissible Time: 20 minutes in case of Exit from Same Station and 240 Minutes in case of Exit from other Station.
Luggage Limit: Passenger is allowed to carry luggage of Weight 25 Kg and Dimension of 80 cm x 50 cm x 30 cm (Length x Breadth x Height). Luggage of Size and/or weight more than this limit will not be allowed.
Penalty: (Penalties according to Metro Railway (O&M) Act, 2002)
1. Penalty of Rs. 200/- will be levied if person is caught trying to carry away token outside premise of GMRC.
2. Penalty of Rs. 10/- per hour per person subject to maximum of Rs. 50/- per person for staying in paid area for time more than Maximum permissible time.
3. If passenger is found without valid Ticket in paid area, Passenger is liable to pay Penalty of Rs. 50/- plus Maximum fare of the system.