Do’s and Don’t’s

DO’s

• In case you hear or see something unusual, please inform Metro staff or security personnel inside trains or stations.
• Stand in queue while waiting for trains at platform.
• Let passengers exit from the train before boarding
• Never Squat on the train Floor.
• Limit your baggage to 25 Kgs not exceeding 80 cm (Length) x 50 cm (Breadth) x 30 cm (Height) in size. Luggage exceeding such weight and/or dimensions are not allowed.
• Avoid reading newspaper or crossing legs in crowded train as it leaves less space for fellow passengers.
• Abstain from drunken and unruly behaviour.
• Watch the gap between the train and platform edge.
• It is illegal to beg, solicit products or conduct group activities in the train and at the station. Please report such activities to the station staff.
• Please be sure to take all your belongings with you when you get off the train. If you lose something within metro premises, contact GMRC Lost & Found Cell.

DON’Ts

• Do not spit or throw garbage within Metro Premises.
• Do not eat or drink inside trains and paid area of stations.
• Do not bring pets inside Metro Stations.
• Do not smoke inside Metro Premises.
• Do not travel without valid token media.
• Do not jump over the ticket barrier.
• Do not share your ticket media with other person on the same journey.
• Do not step onto the Metro Track. 3rd Rail is charged with 750 V DC.
• Do not try to open the doors forcibly.
• Do not deface or put posters inside Metro station or train.
• Do not run or play games on the escalators.
• Do not lean or put your hands on the train doors.
• Do not rush on platforms or push other passengers to prevent accidents.

LIST OF ITEMS PROHIBITED WITHIN METRO PREMISES

• Petroleum and other inflammable liquids
• Inflammable solids
• Manure of any kind
• Rags, including oily rags
• Oxidising substances
• Poisonous (toxic) substances
• Acids and other corrosives
• Radioactive substances
• Blood, dried
• Corpses
• Bones, excluding bleached and cleaned bones
• Gases, compressed, liquefied, or dissolved under pressure
• Explosive substances, which possess risk of explosion, or fire, or both
• Any decayed animal or vegetable matter
• Human ashes
• Parts of the human body
• Human Skeleton
• Any other article declared as dangerous or offensive material by the metro railway administration from time to time