Customer care

Gujarat Metro Rail Corporation (GMRC) Limited
(SPV of Government of India and Government of Gujarat)
[Formerly known as Metro-Link Express for Gandhinagar And Ahmedabad (MEGA) Company Limited]

Home
About Us
- - Introduction
    - Vision & Mission
    - Constitution
- - Organization Structure
    - Present Board of Directors
    - Board Level Committees
- - Reports
    - View All Reports
- To provide safe, fast and eco-friendly rail based mass transit services to the public at affordable rates while simultaneously catalysing dense and orderly urban growth
Project
- - Project
- - Project Updates
- GMRC is committed to deliver World Class state-of-art technology most cost efficient metro within the shortest time span possible in the country.
Tenders
- - Tenders
    - Tenders
    - Awarded Tenders
- The project aims to be a model project not only for the state of Gujarat, but also for the entire nation.
Careers
RTI
- - RTI
    - Details of Public Information Officer and Appellate Authority
    - Proactive Disclosure under the provision of Section 4(1)(b) of RTI Act 2005
- Ahmedabad - Gandhinagar Metro rail project is being promoted with the objective of providing safe, fast and eco-friendly transportation services to the public at affordable rates while simultaneously reducing the congestion on the roads.
Media
- - Media
- The metro rail project will promote integration with AMTS, BRTS, Railways and other modes of public transit system.
Contact Us
Passenger Information
- - Passenger Information
Influence Zone

Customer care

GMRC is working hard to meet expectations of Passengers and committed to give delightful experience to passengers.

GMRC has developed a mechanism to resolve Passenger’s Grievances. Passenger can address their Grievances/Query/Suggestion/Appreciation to Centralized Customer Care Centre of GMRC by following mode.

Contact us on Telephone No.: 079-22960123
Writing us on E-Mail: care@gujaratmetrorail.com
Duly Filled Complaint/Suggestion/Appreciation form by Walk-in at Operational Station